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Senior Administrative Officer (Part-time)

We are seeking a dynamic part-time Senior Administrative Officer to join our innovative psychology practice in Brisbane’s inner-northside. This role requires maturity, strong customer service and administrative skills, and suitable attributes to support the Practice Manager with the efficient running and development of the practice.

Responsibilities:  

The successful applicant will be responsible for:

  1. Supporting the Practice Manager and reception staff with the daily operations of the practice, including (but not limited to) managing referrals, appointments, client services, accounts, contracts, compliance and asset protection.
  2. Providing senior administrative support to the Practice Manager and psychologists.
  3. Complying with ethical, legal and professional practice policies and procedures.
  4. Co-ordinating, delegating and monitoring the work of reception staff.
  5. Maintaining and contributing to quality assurance systems and procedures.
  6. Establishing and developing stakeholder relationships and referral sources.
Prerequisites:
  1. Strong employment experience in customer service and administrative roles, preferably in a medical, allied health or similar setting.
  2. Proficiency with Microsoft Word, Excel and Adobe (PDF).
  3. Experience or familiarity with Dropbox and Outlook email.
  4. Experience with invoicing, accounts and Eftpos (or ability to learn quickly).
  5. Demonstrated ability to learn new software programs/applications (computer-savvy).
Essential Skills:
  1. Good oral and written communication skills, including good phone and email etiquette.
  2. Excellent time-management and organisation skills.
  3. Effective interpersonal and leadership skills.
  4. Strong problem-solving skills and use of initiative.
  5. High accuracy and attention to detail.
  6. Ability to take direction and work effectively, both independently and as a team member
Essential Attributes:  

To suit the role, you will need to have a good work ethic and be ethical, adaptable, innovative, co-operative, empathic, reliable, responsible and quick to learn.

Work Hours:  

You will need to be available to work an average of 4 hours per day (e.g. 10.30am-2.30pm), Monday to Friday. Flexibility to work additional hours on occasion is highly desirable.

What we offer:

You will work in a pleasant and well-resourced work environment, with a friendly team of receptionists and psychologists. You will be supported by experienced reception staff and the Practice Manager.  You will be provided with extensive training and the opportunity to gain new skills and knowledge in the interesting and benevolent profession of psychology.

How to apply: 

If this sounds like a good fit for you, please forward your resume and a cover letter addressing your ability to meet the above responsibilities, prerequisites, skills, attributes and hours, to the Director at director@qpsych.com.au

Enquiries are also welcome via email (to ensure genuineness of emails, a phone number must be provided for return contact).

Position Commencing:  26 June 2017

Applications close:  9 June 2017

We look forward to hearing from you!

*Please note that shortlisted applicants may be asked to complete a confidential psychometric assessment on work-related attributes as part of the selection process (post-interview).

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